html , body{
	margin: 0px;
}
a{
    text-decoration: none;
}

header{
    text-align: center;
    background-color: #4198FF;
    color: #F5FFFD;
    height: 43px;
    line-height: 43px;
    font-size: 18px;
    overflow: auto;
	width: 100%;

}
header .back{
    background-image: url(back.png);
    background-repeat: no-repeat;
    background-size: 15px 26px;
    width: 20px;
    float: left;
    margin-top: 9px;
    margin-left: 13px;
    height: 27px;
}
header .title{
	margin-right: 20px;
}


/* 在线咨询 */
.chat_header{
	position: fixed;
}
#chatcontent{
    background-color: #EFF0F1;
    font-size: 14px;
    height: 100%;
    overflow: scroll;
    margin-bottom: 44px;
    padding-bottom: 44px;
    max-height: 100%;
    padding-top: 50px;
}
.chat{
	padding-left: 15px;
    padding-top: 20px;
    overflow: auto;
}
.chat .head{
	background-repeat: no-repeat;
    background-size: 40px 40px;
    width: 47px;
    margin-top: 9px;
    height: 40px;
}
.chat .sanjiao{
	width: 12px;
    height: 30px;
    margin-top: 14px;
}
.chat .text{
    background-color: #FEFFFF;
    color: #1C1C1D;
    max-width: 100%;
    margin-left: 67px;
    border-radius: 7px;
    padding: 9px;
    padding-left: 13px;
    margin-top: 9px;
    margin-right: 75px;
}

/* 机器人 */
.bot .head{
	float: left;
	margin-left: 13px;
	background-image: url(chatbot_head.png);
}
.bot .sanjiao{
	float: left;
	background-image: url(chat_bot_sanjiao.png);
}

/* 用户 */
.user .head{
	float: right;
	margin-right: 13px;
	background-image: url(chatuser_head.png);
}
.user .text{
	background-color: #9CFF1C;
}
.user .sanjiao{
	float: right;
	margin-right: 8px;
	background-image: url(chat_user_sanjiao.png);
}

/* 底部输入 */
#chat_footer {
    height: 44px;
    background-color: #FEFFFF;
    bottom: 0px;
    position: fixed;
    overflow: hidden;
    width: 100%;
}
#chat_footer #icon{
	background-image: url(chat_yuyin.png);
	background-repeat: no-repeat;
    background-size: 30px 30px;
	width: 55px;
    height: 100%;
    background-position: center;
    float: left;
}
#chat_footer #input_area{
    padding-top: 5px;
    float: left;
    width: 100%;
    margin-right: -155px;
    padding-right: 67px;
    box-sizing: border-box;
}

#chat_footer #input_area #luyin{
	width:100%;
	border: 1px solid #C6C7C8;
	background-color: #FEFFFF;
	width: 100%;
    height: 33px;
    border-radius: 2px;
    font-size: 16px;
}
#chat_footer #input_area #jianpan{
border: 1px solid #C6C7C8;
    background-color: #FEFFFF;
    width: 78%;
    height: 33px;
    border-radius: 2px;
    font-size: 18px;
    padding-left: 10px;
    padding-right: 10px;
	margin-right: 5px;
    box-sizing: border-box;
}
#chat_footer #input_area .send{
    border: 1px solid #C6C7C8;
    background-color: #FEFFFF;
    width: 20%;
    height: 32px;
    border-radius: 2px;
    font-size: 18px;
    text-align: center;
}



/* 文章详情 */
.xiangqing_content{
	padding:13px;
	padding-top:16px;
	background-color: #FEFFFF;
	line-height: 26px;
	font-size: 15px;
}
.xiangqing_content .wen{
	color:#1972FE;
}
.xiangqing_content .dadiv{
	padding-top: 10px;
}
.xiangqing_content .dadiv p{
    display: initial;
} 

/* 问题反馈 */
.wentifankui_content{
	padding:13px;
	padding-top:16px;
	background-color: #FEFFFF;
}
.wentifankui_content textarea{
    width: 100%;
    padding: 10px;
    box-sizing: border-box;
    border: 1px solid #C6C7C8;
    border-radius: 5px;
    height: 320px;
    font-size: 16px;
}
.wentifankui_content .tijiaobutton{
	border-radius: 5px;
    background-color: #0C6CFF;
    color: #FFFFFE;
    width: 100%;
    height: 48px;
    border: 0px;
    font-size: 21px;
    margin-top: 26px;
}


/* 信息列表 */
.list_content {
    padding: 12px;
    font-size: 15px;
}
.list_content a{
    list-style-type: none;
    border-bottom: 1px solid #C6C7C8;
    width: 96%;
    padding-left: 2%;
    height: 36px;
    line-height: 36px;
    text-decoration: none;
    float: left;
    color: #2A2B2C;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
    padding-right: 2%;
    background-image: url(in.png);
    background-repeat: no-repeat;
    background-position: right;
}
.list_content a:hover{}

/* 在线咨询首页 */
.zaixianzixun_index_content{
    text-align: center;
    color: #F9FDF9;
    font-size: 24px;
}
.zaixianzixun_index_content .yuan{
    width: 160px;
    height: 160px;
    background-color: #F8630A;
    border-radius: 300px;
    margin: 0 auto;
    margin-top: 20%;
    line-height: 45px;
}
.zaixianzixun_index_content .yuan .tuoyuan{
    background-image: url(yuan_tuoyuan.png);
    background-repeat: no-repeat;
    background-position: center;
    width: 41px;
    height: 28px;
    padding-top: 30px;
    padding-left: 60px;
    background-size: 30px 25px;
}
.zaixianzixun_index_content .qitacankaodiv{
    position: absolute;
    bottom: 50px;
    width: 100%;
}
.zaixianzixun_index_content .elsecankao{
    border-bottom: 1px solid #B7B8B9;
    width: 94%;
    margin-left: 3%;
    padding-top: 25%;
    color: #1A1A1B;
    font-size: 18px;
    text-align: left;
    padding-left: 3px;
    padding-bottom: 4px;
    font-weight: 400;
}
.zaixianzixun_index_content .elsecankao span{
    border-left: 2px solid #EE5200;
    padding-right: 15px;
    font-size: 17px;
}
.zaixianzixun_index_content .cankaoButton{
    padding-top: 26px;
}
    
.zaixianzixun_index_content .cankaoButton a{
    background-color: #3482FF;
    border: 0px;
    border-radius: 5px;
    width: 35%;
    height: 38px;
    float: left;
    margin-left: 7.5%;
    margin-right: 7.5%;
    margin-bottom: 20px;
    color: #F8FBFA;
    font-size: 16px;
    line-height: 38px;
}

/* 一键报障首页 */
.yijianbaozhang_index_content .yuan{
    background-color:#289FE7;
    margin-top: 33%;
}
.yijianbaozhang_index_content .changjianwenti{
    text-align:center;
    position: absolute;
    bottom: 10%;
    width: 100%;
    font-size: 15px;
}
.yijianbaozhang_index_content .changjianwenti a{
    color: #5BAADF;
}
